Refund Policy

We have a 30-day return policy. To start a return or exchange please contact us at info@krystos.ca.


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received  your return. Please remember it can take some time for your bank or credit card company to process and post the refund too.